Veito Australia take its responsibilites and obligations to protect the personal information of its customers very seriously.
Safe and Secure Shopping
Veito Australia uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for
thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions
performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Veito Australia Pty Ltd or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further to protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds, all monies are directly transferred from your credit card to the merchant account held by Veito Australia
For more information about eWAY and online credit card payments, please visit www. eWAY.com.au
Our Delivery Service
We offer free shipping Australia-wide. We may ship the products via a range of shipment methods.
Unfortunately, we are unable to provide a select date for delivery as all deliveries will be subject to schedule of the carrier we use.
However, most orders usually arrive within 5-14 days. As soon as the order is processed we’ll send you an email with a link to the courier
and tracking number you can use to track the progress of your delivery.
Refunds and Returns
Veito Australia is dedicated to providing quality products and service. At Veito we want our customers to be completely satisfied with their purchase.
If you deem the goods we supply you as not being a true representation of what we have promoted via our website we will give you a seven day money-back
guarantee from the time you receive the goods. We reserve the right to withhold postage and/or freight charges. Please email us at email@example.com
within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product
or if they have been dropped or broken. All products are checked and tested prior to shipment. All products must be returned in their original
condition and in the original packaging. Items must be properly packed to reduce the possibility of damage during the return process.
All postage, shipment and insurance costs are to be paid by the buyer. We recommend you return the product via Registered post and that you pre-pay
all postage. Alternatively, for large bulky items we recommend you return the product via a recognised Freight company and that you pre-pay
all freight charges and retain the consignment note number from your carrier. You assume any risk of loss, theft or damaged goods during transit
& therefore advise you take out shipment registration of insurance with your chosen carrier. Veito Australia Pty Ltd will not be responsible
for items lost or damaged in transit if you choose not to insure.