Veito heaters purchased from Veito Australia are warranted to be free from defects in materials and workmanship for a period of two (2) years from the
date of the original purchase, when used for normal household use, subject to the following conditions, exclusions and exceptions. Should any defect
covered by the terms of the limited warranty be discovered within two (2) years, Veito Australia will repair or replace, at the Service Technicians
discretion, any defective part provided the unit is returned by the original purchaser, freight prepaid to:
Veito Australia, Unit 6/74 Kent Way, Malaga, WA, 6090
Phone: 1300 266 564
Proof of purchase must be included.
The liability of Veito Australia under this warranty is limited solely to the cost of replacement parts or the complete unit at our discretion. Labour
charges are not included.
This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This warranty
does not apply to any defect arising from misuse of the product, negligence, failure to follow Veito's instructions, use on current or voltage other
than that stamped on the Veito heater, alteration or repair not authorised by Veito Australia or damage due to faulty packaging or mishandling in transit
(by common carrier). Repair or disassembly by anyone other than a Veito Australia authorised service representative will void the warranty.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional warranties. The responsibility of Veito
Australia, if any, is limited to the specific obligations expressly assumed by it under the terms of the limited warranty. In no event is Veito Australia
liable for incidental or consequential damages of any nature whatsoever.
Unauthorised returns, as well as C.O.D. shipments, will be refused.
*Important: After receiving return authorisation, carefully pack item to avoid damage in shipping.
Be sure to include your name, complete mailing address and phone number with note giving purchase information, model number and what you believe is the
problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty).